What is MyChart?
MyChart is a free, electronic health records portal that puts all your health information into one convenient place to help you manage your health information, including:
- Request or see appointments
- Communicate with your healthcare provider
- Renew prescriptions
- See test results
- View medical records
- Pay your bill
Why am I receiving a new UVA Health MyChart Account?
On July 1, 2021, UVA Health Haymarket Medical Center, UVA Health Prince William Medical Center, associated medical clinics, and outpatient facilities became fully owned and operated by UVA Health. With this exciting change comes some technology updates to better align all UVA Health patients and facilities on the same information technology systems. As a part of this effort, patients will receive a new UVA Health MyChart account.
You can access your new UVA Health MyChart account on November 2, 2022, when other updates to our information technology systems occur.
What does this new account mean for me?
As a patient of UVA Health Haymarket Medical Center, UVA Health Prince William Medical Center, or a UVA Health associated provider practice, you will now be able to view your UVA Health medical records and providers in one place through the UVA Health MyChart patient portal.
Your most recent historical patient medical information from your Novant Health MyChart will show up in your new UVA Health MyChart on November 2, 2022.
Additional prior records will be available in the future as we complete setting up accounts for all of our patients. As of November 2, 2022, you can log in to your UVA Health MyChart account. We encourage you to check that your new account is correct.
Do I need to create a new MyChart account?
No, if you currently have a Novant Health MyChart account, you don't need to create a UVA Health MyChart Account. We'll set that up for you.
How do I log into my UVA Health MyChart account?
On or after November 2, 2022, you can log in to your UVA Health MyChartand use the same username and password you currently use with your Novant Health MyChart Account.
New Users = Activation Code
If you are a new user, you'll need to request an activation code from your provider or clinic. You can find the code on your enrollment letter or After Visit Summary®; follow the New User prompts on the link.
Will my MyChart username change?
No, if you don't have a UVA Health MyChart account, you'll use the same username you currently use to log in to your Novant Health MyChart account.
Yes, if your Novant Health MyChart username is already in use for an existing UVA Health MyChart account. Your UVA Health MyChart account username will be your Novant Health MyChart username plus .uva.
For example:
- Name: John Smith
- Novant Health MyChart Username: Johnsmith2
- New UVA Health MyChart Username: Johnsmith2.uva
Note: If you already have an existing UVA Health MyChart account, you'll see your medical records from visits at UVA Health Haymarket Medical Center, UVA Health Prince William Medical Center. You'll continue to use your existing UVA Health MyChart login and password.
Who can I contact if I need UVA Health MyChart support?
Contact the UVA Health MyChart support desk at 434.243.2500.
What about paying my bill?
You can pay your medical bills using MyChart. However, you'll need to pay bills before and after Nov. 1 using different MyChart accounts.
Read the former Novant patient billing FAQs.
Which medical records will be copied to my new UVA Health MyChart account?
Medical records from care you received at one of the following UVA Health sites will show in your new UVA Health MyChart account:
- UVA Health Haymarket Medical Center
- UVA Health Prince William Medical Center
- UVA Health associated medical clinics and outpatient facilities
You'll have access to the following medical records when you access your UVA Health MyChart:
Medical Record: | Years of Prior Records Available in Your New UVA Health MyChart Account: |
Your Provider’s Notes | 7 years |
Your Health Vitals | 3 years outpatient and inpatient newborns |
Medical Encounters | 10 years |
Lab Test Results | General Blood Chemistry Tests – 5 years Microbiology Test Results – 5 years Blood Banking Test Results – 5 years Pathology Results– 10 years Point-of-Care Test Results – 3 years |
Imaging Test Results | 10 years |
Cardiology Test Results | 5 years |
If you already have an existing UVA Health MyChart account, your medical records from visits at a facility listed above will be visible in your existing UVA Health MyChart.
Do I still need my Novant Health MyChart account?
Yes.Keep your Novant Health MyChart account so that you can:
- Use it if you use a Novant Health service in the future
- You can access historical medical records
- Pay bills from services before Nov. 2, 2022
I have proxy access for my child(ren)’s MyChart, will I need to take any action?
Adolescent patients ages 13 to 17 with a Novant Health MyChart account will receive a new UVA Health MyChart account. Caregivers who have proxy access to an adolescent patient’s Novant Health MyChart account will be able to view only billing and messaging in their child's UVA Health MyChart account after November 2, 2022.
After this change, you will also need to request Proxy access to the UVA Health MyChart account just as you did with your Novant Health MyChart account. After the form is received and the information has been verified, you'll receive a time-sensitive e-mail with access information.
See how to request proxy access.
Note: Proxy accounts are not available for patients 12 and younger.
What if I am a patient of an associated UVA Health medical clinic?
If you are a patient of a UVA Health medical clinic listed below, you can view your UVA Health medical records and providers in one place through the UVA Health MyChart patient portal on or after November 2, 2022.
UVA Health Breast Surgery Haymarket
UVA Health Behavioral Health Manassas
UVA Health Behavioral Health Prince William
UVA Health Breast Surgery Manassas
UVA Health Bull Run Family Medicine Haymarket
UVA Health Bull Run Family Medicine Manassas
UVA Health Cardiology Haymarket
UVA Health Cardiology Manassas
UVA Health Cardiology Warrenton
UVA Health Children's Pediatrics Manassas
UVA Health Diabetes and Nutrition Manassas
UVA Health Family and Sports Medicine Bristow
UVA Health Family Medicine Gainesville
UVA Health General Surgery Haymarket
UVA Health General Surgery Manassas
UVA Health General Surgery Woodbridge
UVA Health Internal Medicine Manassas
UVA Health Neurology Manassas
UVA Health Obstetrics and Gynecology Gainesville
UVA Health Obstetrics and Gynecology Haymarket
UVA Health Obstetrics and Gynecology Manassas
UVA Health Obstetrics and Gynecology Warrenton
UVA Health Pre-Surgical Care Prince William
UVA Health Spine Manassas
UVA Health Surgical Care Haymarket
UVA Health Surgical Care Warrenton
UVA Health Urgent Care Bristow
